This Statement of Privacy applies to the Caracole website and governs data collection and usage. By using the Caracole website, you consent to the data practices described in this statement.

Caracole LLC, and its parent company, Vivet Inc. (“the company” “we” or “us”), respects your privacy and is committed to its protection through our compliance with this privacy policy (“policy” or “privacy statement”). This policy describes the types of information we may collect from you or that you may provide when you visit our websites. It discloses our information gathering and dissemination practices and your rights and choices with regards to information we collect.

Personal information we collect and how we collect it: “Personal information” is data that can be used to uniquely identify or contact a single person. When you visit the Site or interact with our Services, you may provide us with two types of information: personal information you voluntarily submit, and information that we automatically collect as you browse the Site.

1) Information You Voluntarily Submit:

We collect and store any information you enter on the Site, or provide to us in offline contacts we have with you through the Services. We collect information from you in the following areas:

• REGISTRATION FORMS - We may collect personal information when you register for services on the Site. For example, if you register on the Site for an account/access to our services, we will generally ask you to provide contact information. Contact information may include your name, business address, email address, phone number, etc. Information required for any purchase may include card/bank account number, billing information, purchase date, name, city, state and zip code. You may, however, browse the Site without registering.

• OTHER OFFLINE INTERACTIONS – If you attend a furniture show, event or showroom visit, we may collect certain business information from you including your business contact information.

2) Information Collected and Stored Automatically and Technologies We Use to Collect It.  

As you navigate and interact with the Site, you and your Web browser may also transmit information that we automatically collect. We may log your IP address (the Internet address of your computer), the Web pages you visit and the time of your visit, click path taken through the Site, and your usage of features on the Site. Other information automatically provided to us by your Web browser is the type of computer, operating system and browser you are using. This information helps us manage, improve and customize the Site. This information (also called “traffic data”) is generally non-identifying, but if we associate it with you as an identifiable person, we will treat it as personal information. 

Technologies we use on the Site to collect traffic data, directly or through our service providers, may include cookies (data files placed on your computer or other devices used to access the Site) and analytics software. We improve our products and advertising by using Google Analytics and Microsoft Clarity to see how you use our website. By using our site, you agree that we can collect and use this data. Google Analytics is a web analytics service provided by Google, Inc., and Microsoft Clarity is by Microsoft Corporation, Inc., that helps capture how you use and interact with our website through behavioral metrics and heatmaps in order to improve and market our products/service. The tools may use first-party and third-party cookies to track website usage. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google in aggregate form. Google uses this aggregated information on our behalf in order to evaluate use of the Site, compile reports on Site activity and other services relating to Site activity and usage. You can learn more about Google Analytics and how to opt out here: https://tools.google.com/dlpage/gaoptout. To learn how you may be able to reduce the number of cookies you receive from us or delete cookies that have already been installed in your browser’s cookie folder, please refer to your browser’s help menu or other instructions related to your browser. For more information about how Microsoft collects and uses your data, visit the https://privacy.microsoft.com/privacystatement.

How we use the information we collect:

The information we learn from visitors and customers helps us continually improve your shopping experience on the Site. The information we collect helps us meet this goal by allowing us to:

• Customize, analyze and improve our products, services (including the content on our website), technologies, communications and relationship with you

• Confirm, process, fulfill, and track your orders

• Respond to your customer service inquiries or requests

• Serve you targeted advertising

• Contact you if you have requested communication from us

• Prevent or mitigate fraud and credit risk

• Protect the security or integrity of our website(s), our business(es), or our products

• Enforce our conditions of sale, website terms and/or separate contracts (if applicable) with you

• Prevent fraud and other prohibited or illegal activities

Targeted Email Marketing:

When you use our websites, you are communicating with Vivet Inc. and its brands of Caracole, A.R.T., Jonathan Charles, and Rowe. If you provide your email to us, you agree to receive electronic communications related to the purpose for which you provided the email. We may communicate with you by email or by posting notices on our websites. You agree that all such communications meet any legal rule that those communications be in writing.

Third-party Websites:

The Website may contain links to, or plugins or widgets from, social media or other sites operated and maintained by third parties, over which we have no control. Privacy practices on such sites may be different from our privacy policy. Similarly, the Website may be accessed and used from third-party sites that we do not control. The information we collect is covered by this privacy policy, and the information a third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our website and applications. We encourage you to consult the privacy policies that govern such sites before using them.

Copyright Information

The copyright in all material provided on our websites is held by the Company, or by the original creator of the material. Except as stated herein, none of the material may be copied. reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the Company or the copyright owner.

Security of Personal Information

The company uses commercially reasonable efforts to secure your personal information from unauthorized access, use or disclosure. The company secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to This Privacy Statement

The company will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how the Company is protecting your information.

How to contact us

Feel free to contact us with any questions about our Privacy Policy. General email inquiries: info@houseofmarkor.com Mailing Address: 1150 Pleasant Ridge Rd Suite A, Greensboro, NC 27409.